2 Home Furniture Customer Experience Benchmark
2 Home Furniture Customer Experience Benchmark
2 About our report
With millions of us staying at home, home furnishing sites in the United States saw record visitation and online spend. Meanwhile, British furniture manufacturers saw unprecedented demand in 2020 as UK consumers spent big on their homes.
In our debut report, we have assessed 100 home furniture retailers based on their UX, customer centricity and convenience they offer.
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2 See what’s inside!